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Increase Your Engagement With These 3 Initiatives
Looking to add some activities to your community calendar? Since many communities have a goal of increasing engagement this year, you’ll want to review these three initiatives to determine which might be the ideal activity for your users. Also, keep reading to learn more about some exciting new features coming to the platform to give you even MORE opportunities to boost engagement*! Hold an Expert Event or AMA session An Expert Event, or Ask Me Anything (AMA), session is when someone of importance participates in a question and answer session on your community. This could be your CEO, a super user, a client, or anyone who would entice your users to be a part of the session. The key is to promote the date and time of the session to your users as much as possible through the community, email, social media, and any other channels you use to get the word out. Some clients have even been inviting users to a video platform for a more personal experience. Set up a Contest or Scavenger Hunt On the Khoros platform, there are two ways you can set up contests: Using our Contest discussion style if you've purchased it. (If you’ve never created a Contest on Khoros before, this knowledge base is a great starting point.) Using another discussion style’s post to promote your Contest or Scavenger Hunt. (An example of this would be creating an article on your Blog discussion style to announce your contest.) These initiatives are great if you’re looking for a quick spike in engagement, such as in a month where traffic might be light on the community. They aren’t necessarily the best initiative if you’re looking for something that will keep users loyal and engaged for a long period of time. If you are utilizing contests as a promotion tool, be sure to align the contest with other key activities within community to retain interest and attention. Challenge Your Users Encourage your users to keep interacting in the community on a timely basis with weekly or monthly challenges. If you are trying to get users to adopt specific functionality on the Khoros platform, or to do something specific with your own product, then a regular challenge could be exactly what you need to push that adoption. When you make the announcement about the challenge, don’t forget to remind your users that their posts will contribute to their efforts to keep earning badges and progressing in your ranks! If you’re looking for some strategic assistance in brainstorming these initiatives, talk to your Account Executive or Customer Success Manager on how Khoros can assist you through Success Services.Can I subscribe to a blog?
Yes. You can subscribe directly to a blog or an article, or you can subscribe to their RSS feeds. If you subscribe to an RSS feed, you can use an RSS reader to view new content that's added to the blog. If you subscribe directly to a blog or article, you receive an email alert when new articles or comments are posted. To Do this Subscribe to a blog Go to the blog page and click Blog Options > Subscribe. Subscribe to an article Go to the article and click Article Options > Subscribe. Subscribe to an RSS feed Go to the blog or article and click Blog Options > Subscribe to RSS Feed. Then, save the live bookmark or whatever you usually do to add an RSS feed.How do I post a comment on a blog?
Posting a comment on a blog is a lot like replying to a message on a board. If the blog is open for comments, you'll see a post a comment link or a comment count link at the bottom of the article. To post your comment: Click Comment or Post Your Comment. You can post a comment to an article or to someone else's comment. Type your comment in the comment area. You can use simple HTML and quote the article you're commenting on. Tip: Unless you have special permissions, you can't edit or delete a comment after it's posted, so be sure to preview your comment and spell check first. Click Post Your Comment. Some blogs display new comments almost immediately. Other blogs don't display new comments until the blog author or a moderator approves them.What are Kudos & how do I give Kudos?
What are Kudos? Kudos is a content rating system that lets you vote for the messages you think are the most useful or important. When you give kudos to a message, you are giving a thumbs-up for good content and a pat on the back to its author. Your kudos help to boost the value of certain messages and enhance the reputation of their authors. Giving kudos is as easy as a single click, but the impact of kudos ripples across the community. How do I give Kudos? You can give Kudos to any posts in the community except your own. To give kudos to a message and its author, click Kudos on the message. If you change your mind about the quality of the message, you can revoke your kudos. To revoke kudos you've given, click the Kudos button again. How can I see which messages or authors have received the most Kudos? There are usually two kudos leaderboards on the community's front page -- one for authors and another for messages. The author's leaderboard shows who has received the most kudos. The message leaderboard showcases the most kudoed messages. Links from the front-page leaderboards take you to the full leaderboard pages. To view the Top Kudoed Messages leaderboard, click view all from the front page module. To view the Top Kudoed Authors leaderboard, click view all from the front page module. Why can't I give Kudos to some messages? There are a few reasons why you might not be able to give Kudos to a post. You've already given Kudos to this message (you can only give them once). You wrote the message (you can't Kudo your own messages). Your community manager wants you to give Kudos only to a message that starts a thread and not to replies. Your community manager has turned Kudos off for a message or a forum. Your community manager has frozen Kudos for this message. You can still see how many Kudos the message has received, but you can't Kudo it any more.
